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Frequently Asked Questions

Bridal Elegance would love to help answer some of your FAQs! Not seeing what you need to be answered below? Please Contact Us!

What are Bridal Elegance's Hours?

Monday-Friday: 11am-5pm
Saturday: 10am-4pm
Evenings, Sundays, and Holiday Weekends by appointment.

Does Bridal Elegance require appointments?

We highly recommend appointments for the best possible service!  To maintain current state mandates and capacity guidelines Bridal Elegance is not currently able to take walk-in customers.  We are able to take appointments during the day, evenings and weekends with at least 24 hour hotice.

 Send an appointment request here.

How do I make an appointment?

The best way to book an appointment is either by calling, emailing, or submitting a request through our website. Phone number: 616-956-1119 or Send an appointment request

How soon should I begin shopping for my Bridal Gown?

We recommend shopping 8-10 months prior to your wedding date if you plan to special order a wedding dress. Special orders take time to come in, but we also want to allow plenty of time for alterations. Some designers offer rushes, have limited stock, or ship faster than others. Also, 70% of our gowns are purchased right off of the showroom floor and are available for any event. We also offer a special discount if you purchase/special order your gown at least 8 or more months prior to your wedding date.

Online Style Inquiry

Do you do alterations on gowns not purchased at Bridal Elegance?

Yes we do! The best way to book an alteration appointment is either by calling, emailing, or submitting a request through our Website. Phone number: 616-956-1119 or Send a appointment request

How much notice is needed to book or change an appointment?

At least 1 business day is needed to ensure Bridal Elegance stylists will be scheduled to work with you. Occasionally we can squeeze brides in with less notice if there is a cancellation or if a Stylist has a break in her schedule. It is best to call for availability for short notice inquiries.

The only day I can come in is Sunday. Is there any way Bridal Elegance can help me?

Bridal Elegance is open by appointments only on select Sundays and we are happy to work with you to find Sunday availability. We do require a $25 appointment fee for weekend appointments.  If you do need to cancel or reschedule your appointment we do require 48 hour notice.

What discounts does Bridal Elegance offer?

Bridal Elegance offers several different discounts for you and your entire wedding party – easy things like ordering early, paying with cash or check, and paying in full. Your stylist would be happy to go over any specific discounts you and your party qualifies for during your visit.

Can my out-of- town Bridesmaids still order their gowns through Bridal Elegance?

Yes they can! Bridal Elegance has a great option for out of town bridesmaids to order their gowns with us. Just direct your wedding party to our website’s Bridesmaid Order Page with the style, color, and designer information of the gown you have chosen for your group. They may also email their size choice to us if that works better for them.

How soon should I begin shopping for my Bridesmaid Gowns?

We recommend shopping 5-7 months prior to your wedding date for your bridesmaid gowns. Special orders take time to come in, but we also want to allow plenty of time for alterations for each bridesmaid. Some designers offer rushes, have limited stock, or ship faster than others. Also, any gown can be purchased right off of the showroom floor for any event. Bridal Elegance also offers a special discount if all of your bridesmaids finalize their orders at least 5 or more months prior to your wedding date.

Online Style Inquiry

Does Bridal Elegance have every style in stock from the designer lines they carry?

Our designers have such an extensive collection of gowns that we cannot carry them all. However, Bridal Elegance is authorized to special order any style from the designer lines we carry. You are welcome to email us or submit a Style Inquiry If you would like to check on a style before you schedule an appointment.